Privacy Policy

1. Introduction

Welcome to Longev Medical. We respect your privacy and are committed to protecting your personal information. This policy explains how we process your data in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We collect information that you provide directly to us, including:

•Contact Details: Name, email address, and phone number (via our Contact and Booking forms).
•Booking Data: Information required to schedule appointments via our third-party provider, Bookem.
•Usage Data: IP addresses and cookies to improve website performance.

3. How We Use Your Information

•To facilitate online bookings and appointments.
•To respond to inquiries submitted via the contact form.
•To send newsletters or updates (only if you have opted in).
•To improve our website content and user experience.

4. Third-Party Processing (Bookem)

We use Bookem to manage online bookings. By using the booking feature, you acknowledge that your data will be processed by Bookem in accordance with their own privacy standards. We do not sell your data to third parties.

5. Your Rights

Under POPIA, you have the right to:

•Request access to the personal information we hold about you.
•Request the correction or deletion of your data.
•Object to the processing of your data for marketing purposes.

6. Contact Us